Returns & Refunds Policy

At Marketing Waley By YellowBuddy, we strive to deliver high-quality digital marketing and branding services tailored to your business needs. Since we are a service-based company, not a product-based one, our refund and cancellation policy is structured differently.

Cancellation Policy

• You may request to cancel a service within 7 days of purchase if the work has not yet started.

• Once a project has been initiated, planned, or resources have been allocated, cancellations are not permitted.

• For subscription-based services (e.g., monthly retainers), cancellation requests must be submitted at least 7 days before the next billing cycle.

Refund Policy

Because our services involve time, effort, and strategic planning, we maintain the following refund terms:

• Full Refund: If you cancel a service before any work has started.

• Partial Refund: If a project is in progress but not completed, we may provide a refund for the unused portion of the service, after deducting costs for work already completed.

• No Refund: Once a service has been fully delivered or a campaign/project has been executed, refunds will not be provided.

Exceptions

Refunds will not be applicable in cases where:

• Services have already been delivered.

• Delays or performance issues arise due to incomplete information, lack of communication, or client-side dependencies.

• The client is dissatisfied due to subjective preferences after agreed-upon work has been completed.

Contact Us

If you have any questions regarding our Cancellation and Refund Policy, please contact us:

📧 ranjeetsingh9627762017@gmail.com
🏢 Marketing Waley By YellowBuddy